You can place orders online 24 hours a day, 7 days a week, 365 days a year. Our customer service representatives are available to take your calls Monday through Friday from 8 am - 5 pm Central Time. Our plant is open to process your orders Monday through Friday from 7 am - 5 pm Central.
Orders received by noon Central Time will be manufactured and leave our warehouse within 3 business days. In-Plant Rush Production is also available for business and personal checks. We are unable to complete rush orders for pre-inked stamps and deposit slips. Those products may be shipped separately if you choose In-Plant Rush.
Personal check shipping is flat rate and business check shipping is based on weight. Your final shipping total will depend on the method you select. Once you enter your order and choose a shipping method, your shipping costs will be displayed before you check out. Shipping rates will be higher for orders sent to Hawaii and Alaska. Sorry, Independent is not able to ship to Puerto Rico, the Virgin Islands or Guam at this time.
We are happy to offer an option for free shipping on personal checks. This is a basic, non-trackable method via the U.S. Postal Service. Your checks should arrive within 11 to 15 days. Express shipping options are available for a reasonable charge during checkout.
Independent does provide samples to our business check customers. Send us an email request with your name and address, or contact customer service for the particular business check or deposit sample you require. We're sorry, we cannot provide samples of personal checks or deposit slips.
Yes, at Independentinc.com, it is easy to use your own company logo. During the personalization and checkout process, you'll have the option of uploading a custom logo for just $24.95 for a black and white image. Logos containing up to three colors are also available for an additional charge. Contact customer service if you'd like to print a color logo on your business checks. All artwork should be uploaded as either TIF or EPS file format.
Yes, we sell QuickBooks/Quicken-compatible checks and deposit slips. We produce both 1-on-a-page checks and 3-on-a-page QuickBooks/Quicken-compatible checks. In addition, you'll find our computer checks are suitable for the majority of other business and accounting software programs. We also handle laser deposit slips, which provide swift, accurate and itemized record keeping.
The minimum quantities available for our checks and deposit slips depend on the type of product you are ordering. The minimum quantity for 3-on-a-page manual checks is 300. You can order laser checks starting at as few as 100, and deposit slips start at 200. For personal checks, the minimum is 150 singles or 120 duplicate checks. Minimum quantities will be displayed as you examine each product online.
Understanding the MICR line at the bottom of your checks can be confusing.
Fax your sample to our toll-free fax 1-888-894-1290. You can also e-mail your sample or any questions you may have to checks@independentinc.com, or call our toll-free number at 1-888-487-1370. If you do choose to fax or email a sample check, make sure to include your order number, which you will receive at the end of the checkout process and in a confirmation email. This allows us to match the check with the correct order.
You'll find helpful graphics explaining how to enter your MICR information as you personalize your checks step by step, but if you still need assistance, don't hesitate to call us!
You may or may not have a fraction code on your old checks. It is typically found near the top right corner next to the check number.
The fraction code was once used to help financial institutions sort checks before magnetic ink character recognition (MICR) was introduced. It is quite likely that you do not need the fraction code as they are rarely used for check processing today.
However, we still include a field for the fraction code during the personalization process.
Yes, your bank MICR information on deposit slips may be different than your checks. Please verify the information on your deposit slip before submitting your order online or via fax/email.
Although we have no printed catalog, all of our products are clearly displayed and described on our website for your convenience. If you are unable to find the product you need, please contact customer service so we can assist you.
Independent implements a variety of security enhancements on both our personal and business checks.
View a list of the steps we take during manufacturing to make sure your checks are secure:
Independent will electronically resubmit your check payment for processing, plus the maximum allowable fee by law.
